News: Product Recall – Universal laptop adaptor MEIND
Product name: MEIND.
Product description: Laptop AC/DC adaptor. The set was also marked with Swiss, Demko, Cebec, Fimko, VDE, Semko, Nemko, Ove and Kema Keur approval marks.
Country of origin: China
Risk type: Electric shock, burns and injuries
Risk description: The product poses a risk of electric shock because:
- the internal insulation is not sufficient between live parts and the metal enclosure or between the input and output circuits. The appliance connector contacts are too close to the engagement surface,
- the cross-sectional area of the wires of the supply cord is too small for the rating of the connector; the supply cord is marked as having 0.75 mm2, but the actual size is only 0.5 mm2,
- the plug is not fitted with a fuse. The only means of protection against overload or short circuit would be the device at the source of the mains supply.
The product does not comply with the Low Voltage Directive and the relevant European standard EN 60950.
Instructions: Voluntary withdrawal from the market and recall from consumers by the importer.
I purchased one of these adapters and it short circuited.
Fortunately it was plugged into a power surge protected outlet.
I have searched on the internet for the manufacturer but can not find any information other than a product recall.
Does anyone know how I can return this product to the manufacturer?
I would write to or visit the retailer from whom you purchased the product, with details of the date of purchase, etc. The retailer is responsible for replacing faulty goods.
Mike